Improving DBA productivity with a monitoring tool

Challenge

GeoPITS, a DBA managed services company, had 800+ customer servers to monitor. But all issues were being attended to manually. For instance, if a query was running for an extended period, exerting immense load on the CPU, an email will be sent to the support team. Over a period of time the team would be faced with high volumes of emails. This approach was not only inadequate but also increasingly burdensome, given the number of servers and queries to monitor.

Feature Spotlight

Recognizing the need for a proactive and efficient system, Cyces designed GeoOps.

Proactive Alerting System:

With this feature, GeoOps identifies potential issues and triggers alerts even before they turn into full-fledged problems, ensuring swift and preemptive action.

Intelligent Ticket Resolution

This reduced manual workload and preventing ticket duplication.

Integration with Slack and Email

This ensured smooth communication and facilitated instant notifications and streamlined discussions.

Engineered for Scale

The micro-services and server-less architecture handled the high influx of alerts and ensured low latency and high stability.