Empathy first: How Cyces hires

Startups and young companies move fast. There's a lot to do in a short time. But in all this rush, one thing is often forgotten: being kind and understanding when hiring people.

At Cyces, we believe hiring is more than just finding people to do a job. It's about getting to know them, understanding their dreams, and making them feel welcome.

Everyone has a story. And when we hire, we want to hear that story.

Why Empathy Matters in Hiring

Hiring someone is a big step for both the company and the person applying for the job. When companies show empathy, it makes a difference. Here's why:

• People often feel nervous or unsure when applying for a job. Being kind and understanding can help them feel more at ease.
• When people feel valued from the start, they're more likely to work well with others. This makes the whole team stronger.
• By being caring, companies can learn more about the person, not just what's on their resume. This can help find the best fit for the job.
• Word spreads. When companies are known for being kind and fair, more people want to work there.

At the end of the day, companies and workers both want the same thing: a good match. Empathy helps make that happen.

We See Beyond Resumes

At Cyces, when we look at a resume, we know we’re seeing just a snapshot of someone's journey. We believe that behind every job title and skill listed, there's a unique story waiting to be told. This understanding shapes our entire hiring approach.

Everyone has faced unique challenges, grown from them, and learned important life lessons. These experiences, whether or not directly related to a job, often bring invaluable perspectives and strengths to our team. We’re particularly interested in these untold tales, as they often hint at uncharted talents and skills not reflected in a typical job history.

Practical Steps Cyces Takes in its Hiring Process

It's easy to declare an intent to be empathetic, but at Cyces, we firmly believe in walking the talk. Our hiring process is infused with actions that reflect our commitment to see beyond just resumes.

For starters, our initial conversations with candidates aren't just about the job specifics. We engage in genuine dialogue about their interests, passions, and even hobbies. This not only gives us a holistic view of the candidate but also helps them feel seen and valued.

Additionally, we emphasize two-way communication. While we, of course, share details about the role and our expectations, we also encourage candidates to voice their own expectations, concerns, and aspirations. This open dialogue ensures that both parties are on the same page and share mutual respect.

Cyces refrains from having a rigid checklist when interviewing. Instead, we prioritize understanding a candidate's adaptability, willingness to learn, and alignment with our core values. We also invest in training our hiring managers. They're equipped with skills to recognize unconscious biases and to maintain a consistent and fair approach with all candidates, irrespective of their backgrounds.

In the end, it's the people that make Cyces special. We're committed to keeping this spirit alive by always making room for understanding and kindness in our approach. It's not just about work for us; it's about building lasting relationships and creating a place where everyone feels like they belong.

Read more:

• Dare mighty things: Cyces at Chennai Devfest 2023
• Product thinking: Why Cyces is different
• Cyces 2.0: Why and how we redesigned our website